NeaFit Terms of Service

Article 1 (Purpose and Definitions)

These Terms set out the conditions for using the AI size and fit recommendation service "NeaFit" (the "Service") operated by FitCo ("we," "us," or "the Company") — the widget that opens on a product page and its related features.

• Widget: the NeaFit screen that opens on a merchant's product page.
• Closet (My Fit): the feature that records the items you own and how they fit.
• Recommendation: the size or fit estimate the Service generates from the information you provide and your closet.

Article 2 (Nature of the Service — please read)

1. Recommendations are guidance, not a guarantee. A recommended size or fit explanation is an AI-generated estimate based on what you tell us and the product's own size chart. Actual fit can vary once you try the item on.
2. Your purchase decision and its outcome (exchanges, returns, refunds) are between you and the store you bought from. We are not a party to the sale — the store you bought from is responsible for the product, shipping, payment, and refunds.
3. The Service does not give medical or health advice.

Article 3 (Accounts)

1. Creating an account is optional. You can use recommendations as a guest; signing in with Google or an email code additionally lets you keep a closet and get more personalized recommendations.
2. You are responsible for keeping your sign-in secure. If you sign in with an email code, treat that email account itself as your credential.
3. The Service is not directed to, and we do not knowingly collect information from, anyone under 13 years old.

Article 4 (Information You Provide)

1. Body measurements, closet entries, and feedback you give us are used to generate recommendations and to improve the Service (see our Privacy Policy for details).
2. Free-text feedback must not contain content that infringes anyone's rights or breaks the law.
3. You can edit or delete your own records at any time, and closing your account permanently deletes them. If you use the Service as a guest, the body measurements you enter are deleted 12 months after your last activity, and you can ask the store or us at hello@neafit.xyz to delete them sooner.

Article 5 (Prohibited Conduct)

You may not use automated tools to make bulk calls to the Service, reverse-engineer or copy the Service without authorization, impersonate someone else, or otherwise interfere with the Service's operation.

Article 6 (Changes to the Service)

We may improve or change the Service. We'll announce material changes through the widget or another posted notice. Unless we act with intent or gross negligence, we are not liable for loss arising from changes to, or discontinuation of, features we provide to shoppers at no charge.

Article 7 (Limitation of Liability)

1. We do not warrant that a recommendation is accurate or complete, and unless we act with intent or gross negligence, we are not liable for purchase outcomes that follow from a recommendation.
2. Problems with the store's own product page — outages or errors on the merchant's site — are the merchant's responsibility, not ours.

Article 8 (Governing Law and Venue)

These Terms are governed by the laws of the Republic of Korea. Disputes are brought before the court that has jurisdiction under Korea's Civil Procedure Act.

Article 9 (Contact)

If you have questions about these Terms, contact us at hello@neafit.xyz.